Effective Date: Jan 1, 2021

WyldJewelry only employees master jewelers, and for this reason our return policy is very simple. We accept returns under the following conditions:

Eligible Returns: We accept returns if the item is defective.  If that is a case, it must be returned unworn and undamaged or blemished. This will incur a 15% restocking fee and allow 85% store credit.

Time table For Return: If the ring is defective it must be returned within 14 days of receipt, in its original, unaltered state in packaging that says REFUND. That way we will know and be able to video the opening of the box. If this is not included on the exterior of the box, the refund will be voided and returned.

Condition of Return: Rings must be returned in received condition. Any damage, scratches, or alterations will result in a deduction from your refund or store credit to cover repair costs.

Return Process:

1 To initiate a return or exchange, email us with your order number and the subject line "Attention Returns." with attached photo emailed to this address; Support@WyldJewelry.com. We will then send you instructions on how to proceed with the return.

2 Shipping: The customer is responsible for return shipping costs. We do not provide return shipping labels. If you are returning a ring from outside the U.S., you will be responsible for any customs or import fees. These fees must be settled before the ring is returned. Failure to do so may result in the ring being sent back to you.

Protection Plan: If you purchased a Protection Plan and return your jewelry due to defection, the Insurance will issue a refund.

Note: Wyld Jewelry retains the right to share and display designs publicly, including listing them for sale on our website.